PAY-AS-YOU-GO


On-Demand IT Support

No contract · Call when you need us · Remote or onsite

Essential Care

$

299

Core monitoring and protection for practices getting started with managed IT.

  • Remote help desk support
  • Device monitoring
  • Basic patch management
  • Antivirus / endpoint protection
  • Monthly system review
  • Email support
  • Firewall support

Professional Care

$

Everything in Essential, plus faster response, network monitoring, and onsite coverage.

↑ Carried over from Essential

  • Remote help desk, device monitoring
  • Patch management & antivirus
  • Firewall, email & monthly review
  • Faster priority response
  • Network equipment monitoring
  • Backup monitoring
  • User account support
  • Vendor coordination (ISP, software)
  • Onsite support as needed
  • Security review guidance

Premium Care

$

Complete IT coverage — servers, backups, cybersecurity, and strategic planning all included.

  • All Essential features
  • Network monitoring & backup monitoring
  • Onsite support, user accounts & vendors
  • Security review guidance
  • Priority remote & onsite support
  • Emergency / after-hours included
  • Cloud backup included
  • Advanced infrastructure oversight
  • Backup & disaster recovery planning
  • Server care & monitoring
  • Expanded cybersecurity management
  • Quarterly IT strategy review
  • Technology planning & budgeting

Add-Ons


Onsite IT Estimate

  • Full onsite evaluation of IT infrastructure
  • Network & equipment review
  • Security & performance check
  • Recommendations report
  • Budgetary estimate for improvements

✓ Already included in Premium Care

Cloud Backup

  • Automated daily backups
  • Encrypted cloud storage
  • Fast file recovery
  • Full system recovery options
  • Monitoring & alerting